During the school year, issues and/or concerns may develop for families, students, or third parties. It is best practice to attempt to resolve issues at the school level first, beginning with the classroom teacher. Below is the order in which issues may be escalated (including for special education). Our family engagement liaison can help support families through this process.
Steps to Resolution
The Classroom Teacher & Specialist Teacher Emery Unified believes that the best and most effective method for resolving conflicts is by starting with the classroom teacher or specialist teacher first.
The Principal If contacting your teacher doesn’t resolve the issue, it is recommended that families contact their principal next. You may contact AYES Principal Chavez at [email protected] and AYMS Principal Animuntu at [email protected].
The Director of Student Services If contacting your principal doesn’t resolve the issue, it is recommended that families contact the Director of Student Services next. You may contact Mrs. Deanna Yasaki at [email protected].
File a Complaint with Emery USD You may also file a complaint directly with the District using the Universal Complaint Procedures (UCP) Form. More information below.
The Superintendent If filing a complaint does not resolve your issue, it is recommended that families contact the Superintendent. Please do not contact the superintendent without first contacting the principal, the director of student services or filing a UCP Form. Thank you for your cooperation.
Resources & Special Considerations
Family Engagement Liaison Emery USD makes available our Family Engagement Liaison in order to help with resolution of issues. Our liaison may assist families in the resolution of issues, including meeting with school staff, and addressing classroom concerns.
Special Education concerns Concerns about special education services may also be addressed first by contacting the student’s case manager, the principal and then to the Director of Special Education. Our Family Engagement Liaison is available to assist families throughout the process.
Discrimination complaints Any complainant has the right to file a written complaint of unlawful discrimination, harassment, intimidation or bullying on the basis of a protected category within six (6) months from the date the alleged incident occurred, or when the complainant first obtained knowledge/facts of the alleged incident.
All other complaints regarding District programs, services or activities shall be filed no later than one (1) year from the date the alleged violation occurred. For LCAP, the date of the alleged violation is the date when the reviewing authority approves the LCAP or annual update that was adopted by the District. Any person with a disability or who is unable to prepare a written complaint can receive assistance from the Principal, the Director of Student Services, or the Compliance Coordinator.
Emery USD recommends the escalation of complaints as shown on this page under "Best practices for reporting concerns at school." Early resolution of concerns is encouraged whenever possible. However, to resolve complaints which may require a formal process the Uniform Complaint Procedure (UCP) Form has been adopted to address complaints of noncompliance with state and federal laws, and complaints of discrimination, harassment, bullying, intimidation, or retaliation based on a protected class.
How are complaints handled by Emery Unified School District? 1. Complaints may be filed by submitting the UCP Form, filling out the UCP Form at the school office, or e-mailing the Compliance Coordinator at [email protected]. Any person with a disability or who is unable to prepare a written complaint can receive assistance from the Principal, the Director of Student Services, or the Compliance Coordinator. The District assures confidentiality to the maximum extent possible. The District prohibits retaliation against anyone who files a complaint or anyone who participates in the complaint investigation process. Complainants are advised that civil law remedies may also be available to them.
2. As part of the complaint process, the person assigned to investigate (which may be the compliant coordinator, school or district administrator) will ask all involved parties questions about what happened in order to understand and, when possible, try to resolve the matter.
3. Once the investigator has concluded their fact finding, having gathered all the relevant information about what occurred, the investigator will provide a written response of findings. Unless a particular process has a different timeline or if the complainant agrees in writing to an extension of the timeline, a final decision will be provided no later than sixty (60) days from the initial complaint.
4. All UCP complaint findings may be appealed within 30-days of receipt to the state at:
California Department of Education 1430 N Street Sacramento, CA 95814 www.cde.ca.gov/re/cp/uc
